Cell Phone Plan For Small Business: Review of Ting

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Small business readers routinely ask me tech questions and one that I receive often is: What Phone Should I Get?  The beauty of Ting is that you buy your phone, feature type, aka “dumb phone” or smartphone and then choose a plan configuration that works best for you. Ting sent me a loaner phone for this review so I could not help myself and ordered the Samsung S III.

For individual mobile users and families, Ting has an online calculator that helps visualize the total savings with Ting over two years. For small businesses, Ting offers a “Total Cost of Ownership Worksheet” to determine what you’ll pay in a typical month along with the total cost of ownership over one and two years. If you are interested in trying out the worksheet yourself, you can download it by going here, and go to the small box on the bottom right hand side of the page.

What I Really Like:

  • The pick-and-choose plan structure is hands-down awesome. The lowest level of plan is $3 for voice (100 minutes), $3 for text (100), and $3 for 100Mb of data. Then there’s a $6 line fee and those pesky regulatory fees and taxes. But for $15/month, and the outlay for the phone, you have a pretty sweet deal. As you can see in the screenshot above, you can see your usage at a glance.
  • You can get a refurbished phone. For example, the LG Optimus S, is only $53. Other phone options are compelling. They even have a mobile hotspot device on 4G speeds for $110, then the data plan, which gets you to an affordable way to have always-on wireless access, anywhere.
  • You can put unlimited devices on one account.

What I’d Like to See:

  • A simple mention of that $6 line fee in the pricing comparison selector tool. If you click the $3 options, it doesn’t add up to $9, but $15. Just a little confusing if you’re about to click the “Get Started” button and can’t get the math to work out.

In my view, Ting is shaking up the mobile phone hierarchy in the USA and I’m glad for it. Their pricing and options are clear and customer support has been excellent.

If you’ve been in the market for a new phone and are looking to save money, you should evaluate Ting for Business options.