Xiaomi, HCL accomplice on carrier Centres in India With purpose to Ramp Up After-income aid

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Xiaomi, HCL Partner on Service Centres in India With Aim to Ramp Up After-Sales Support

HCL Care services announced on Wednesday that it will launching exclusive enjoy provider Centres (ESCs) for Xiaomi smartphones in India. The carrier centres could be to be had in 28 cities consisting ofall Tier-I cities state-of-the-art North and East India and predominant Tier-II cities throughout thecountry.

The partnership among Xiaomi and HCL comes because the chinese phone producer in additionexpands its presence in India and improves the person experience. via these carrier centres, Xiaomitargets to offer users with a one-forestall save for offerings, add-ons and insurance requirements for Xiaomi customers.

The subsidiary today’s HCL says that it has already commissioned 37 out contemporary the scheduled fortyESCs and has deployed a staff cutting-edge 250 humans on it. In in the subsequent years, Xiaomi and HCL expect to deal with over forty three,000 calls from them. HCL insists that those centres are costpowerful, simple and feature a scalable provider assist version that follow Xiaomi’s give up client.

we are delighted to bolster our association with Xiaomi by introducing one-of-a-kind carrier Centres for his or her leadingfacet phones. we are assured that those 49a2d564f1275e1c4e633abc331547dbprovider centres will permit Xiaomi to cater to the Indian markets more efficaciously and successfully,”said Mr. Sharad Talwar, Head cutting-edge client services at HCL offerings.

Liu Tao, Head present day After income at Xiaomi technology India, elaborated in a press assertion, “A key focus for us in 2016 is scaling up our after income guide and this partnership is a leap forward on thisdirection. we’re thrilled to announce these unique provider facilities with HCL Care and hope that with this partnership will provide an stronger and localized enjoy to our clients.”

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Tags: Android, HCL, India, Mobiles, Xiaomi