How companies communicate with their customers is the key factor in determining if they will have a positive buying experience and when they will come back to purchase again. The single biggest competitive weapon that…

How companies communicate with their customers is the key factor in determining if they will have a positive buying experience and when they will come back to purchase again. The single biggest competitive weapon that…
Kong Tse has seen first-hand how the global uproar over flammable Samsung Galaxy Note 7smartphones is playing out with consumers. The 26-year-old, who hawks devices in the warrens of Hong Kong’s Wanchai Computer Center, says…